Resort Rules and Policies
Above all we want you to enjoy yourselves, so if there is anything you need or something we can do to make your stay more comfortable please feel free to come and talk to us.
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Office Hours - Check-in and Check out
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Check-in is at 4:00 pm or later. Payment Due upon arrival before entering the cottage​​
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Check-out is at 10:00 am or earlier. Late checkouts may be possible and may incur an additional charge.
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Office is available generally from 8:00 am to 10:00 pm. If you plan on leaving early and have not checked out, please do so the evening before. Check the Office door for a note if it is closed.
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- Booking and Cancellation Policy​​
- Bookings must be made via phone (705-474-4266). We will need a name, address, contact info, and date of arrival to set up the reservation. A Credit Card number is required to make a reservation; the card won't be charged until check-in. Payment may also be made via e-transfer or cash upon check-in. ​
- Cancellation: Guests can cancel up to 7 days prior to the date of arrival to receive a full refund. Cancellations after this time are subject to a $50 administration fee.
- The hotel is only bound by the reservation when it has been confirmed via email or telephone.
- ​Visitors/Noise
- We want everyone to have a good time, but appreciate it if you send your visitors home by 11:00 pm. Outside activities are discouraged after this time. Overnight visitors are permitted at management’s discretion.
- Visitors must be accompanied by the guest at all times, and are not permitted to be in the cottages, or to use the resort amenities without being accompanied by the guest.
- Guests are responsible for their visitors while they are on the Torbay property.
- Parking
- There is one reserved parking space for every cottage. If you have more than one vehicle, please ask owner for direction​
- Pets
- Pets are permitted, but please clear with management at the time of reservation. All pets must be leashed and cleaned up after. Guests are responsible for their pets - please do not leave them in the cottage alone (they are welcome in the beach area) as they could get anxious and cause damage. Also be mindful to other guests when it comes to your pets. There is a dog park within walking distance from the cottages.
- Smoking
- We supply ashtrays with sand in various areas of the property for your butts. Please do not butt your cigarettes anywhere but in a proper ashtray or cans provided. If you cannot find one please come to the office and we'll find one for you. No Smoking is permitted inside the cottages. Guests caught smoking in a cottage will be asked to leave, without refund.​
- Housekeeping Rules
- All of our Cottages are "Self-Catering" housekeeping units, please leave the unit how you found it - cleaning supplies and tools are provided. Toilet paper, kleenex, and hand soap are also provided.
- Do not leave dirty dishes when you check out. For safety reasons, please only use plastic or paper in the outdoor areas, beach, patio etc.​
- We provide a blue plastic box in each cottage for recycling. There are larger recycling containers outside to empty into when needed. Please sort your recyclables at the bins. Torbay is under strict garbage bag limits (by the City).
- Beach Toys
- Kayaks, Canoes and Paddle boat/board items are for adults 16 and over unless accompanied by someone over 16, lifejackets and safety adult gear provided. You are responsible for safety gear for minors as these are regulated by weight. You are responsible for your children’s (and your own) safety, and Torbay Suites will not be held responsible for injuries resulting from use of the beach/toys. All toys must be respected and returned to its original spot.​
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Campfires​​
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No burning during rain or fog. No burning of grass, plastics or painted materials. ​
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We have a communal firepit for all cottage guests to use, weather/wind permitting. Use of the firepit must be cleared with the owners, as by-laws state that winds cannot exceed 15km. Fires must be completely out by 11pm.
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- Right to Refuse Service​​
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Fellow guests and staff members have a right to feel safe and welcome at our property. We have a zero tolerance policy for harassment, unwanted solicitation, racism, or any threat, physical or otherwise that creates an unsafe space for others. We reserve the right to refuse service or accommodation, without refund, who poses unsafe conditions for other guests or staff. Guests agree to abide by respectful conduct towards others while staying at our property. ​
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Where can I rent a one-bedroom, self-catering cottage near Lake Nipissing in North Bay?
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Torbay Suites in North Bay, Ontario offers family-run, self-catering one-bedroom cottages on Lake Nipissing for short stays, weekly stays, extended stays, business stays, student stays, and four-season getaways. The property is located at 587 Banner Ave, North Bay, and bookings are made by phone or email.
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How much does it cost to rent a one-bedroom cottage at Torbay Suites?
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Current posted rates range from $120 to $160 per night or $720 to $960 per week, depending on the cottage. Water Chalet and Wind Chalet are listed at $120/night or $720/week, Earth Lakehouse at $140/night or $840/week, and Fire Cottage at $160/night or $960/week. Torbay Suites also asks guests to contact them for extended-stay, business, student, group, and seasonal special rates.
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Does Torbay Suites have beach access, private beach access, and sunset views?
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Yes. Torbay Suites is a west-facing Lake Nipissing property with self-catering one-bedroom cottages beside a private beach with sunset views.
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What amenities do self-catering cottages at Torbay Suites include?
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Torbay Suites cottages include full kitchens for self-catering stays, Smart TVs with streaming and cable, free 2.4 GHz and 5 GHz Wi-Fi, linens and towels, air conditioning, and pet-friendly cottages for dogs and cats. Around the resort, guests have access to Lake Nipissing beach access, BBQs, a common firepit, Muskoka chairs, lounge chairs, picnic tables, kayaks, canoe, paddleboat, paddleboard, lifejackets, snowshoes, a pop-up ice fishing hut, and more.
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Is Torbay Suites good for family beach vacations and pet-friendly stays?
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Yes. Torbay Suites offers one-bedroom cottages with posted occupancy options up to 4 adults and 2 children in Earth Lakehouse and Fire Cottage, and the property lists pet-friendly cottages for dogs and cats. Pets are permitted when cleared with management at reservation, must be leashed and cleaned up after, and are welcome in the beach area. North Bay also has 43 beach access areas, including supervised beaches, making the area strong for family beach vacations.
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What makes a cottage stay in North Bay unique?
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A Lake Nipissing cottage stay combines beach access, sunsets, swimming, paddling, boating, fishing, winter activities, and a slower four-season waterfront atmosphere. Torbay Suites adds a nostalgic local history: the property originally opened in 1936 as Torbay Lodge, once had 24 cottages on 2.5 acres, and still keeps that old cottage-resort feeling while offering modern conveniences.
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Where can I find Lake Nipissing sunset views in North Bay?
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Lake Nipissing is one of North Bay’s best sunset-viewing areas. Torbay Suites offers west-facing beachfront sunset views, while North Bay’s public Waterfront is also known for Lake Nipissing sunsets.
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